Refund

Nirija Solutions Pvt. Ltd. does not entertain refund of any amounts that may have been paid by the 'subscriber', for an Annual / Semi Annual / Quarterly / Monthly. Only in case of non-feasibility of a new connection, refund is made by Nirija Solutions. The time for a refund to be affected is 2-3 weeks. Nirija Solutions provides service discounts in line with TRAI policy on the same, on a case to case basis, as needed. In case of Billing disputes, Nirija Solutions 'subscriber's are required to email or log complaint throgh mobile appor IVR. Their specific concerns will be addressed in 1-2 weeks, by way of a discount/ credit note passed in the account of the 'subscriber'.